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Zagreb: International 4*
Plitvice: Park 4*
Split: President 4*
Dubrovnik: Adria 4*
Hotels listed in this brochure will be used on almost all departures. If changes become necessary for any reason, substitute hotels will be similar to those in the brochure.
Local guides for sightseeing tours of Zagreb, Split and Dubrovnik Entrance fees to Plitvice Lakes National Park, Cathedral of St. Lawrence in Trogir, Diocletian`s Palace and Cathedral in Split; Franciscan Monastery and Rector’s Palace in Dubrovnik
Day 1 Wednesday ZAGREB – Arrival
Upon arrival at Zagreb Airport, transfer to hotel. Meet the tour guide, dinner and overnight.
Day 2 Thursday ZAGREB – PLITVICE
Morning city tour of Zagreb, including the fortified Upper Town, the city’s historical center, St. Mark’s Church with its multicolored roof, the Cathedral, the Croatian National Theatre and the University. After the city tour drive to Plitvice, tour the Plitvice Lakes National Park on the UNESCO’s List of World Natural Heritage. Sixteen lakes, each at a different level, are joined in a series of cascading waterfalls. Surrounded by dense wood Plitvice Lakes are a natural phenomenon of a rare and unique beauty. Dinner and overnight in Plitvice region.
Day 3 Friday PLITVICE – TROGIR – SPLIT
Morning departure for Trogir where we visit the Cathedral of St. Lawrence. Continuation to Split; city tour of Split, including the Diocletian’s Palace on the UNESCO’s List of World Cultural Heritage with the Peristyle, the Jupiter’s Temple and the Cathedral. Dinner and overnight in Split.
Day 4 Saturday SPLIT – DUBROVNIK
After breakfast, departure for Dubrovnik. Sightseeing tour of Dubrovnik, included in the UNESCO’s List of World Cultural Heritage. You will visit the Franciscan Monastery with Europe’s third oldest pharmacy, the Rector’s Palace and the Cathedral. Dinner and overnight in Dubrovnik.
Day 5 Sunday DUBROVNIK – Departure
After breakfast, the tour ends with transfer to Dubrovnik Airport.
GUARANTEED LAND PRICE
Every effort is made to maintain prices as published, but fluctuating exchange rates may necessitate price changes, the current price will be confirmed at the time of booking, and will be guaranteed not to increase upon receipt of deposit.
All of our departures are guaranteed, and as booking progresses, we add more guaranteed dates. If a guaranteed departure is essential to your clients, check with us at the time of booking. We will do all possible to assist you. In 2019 we intend to operate all our schedule departures. In the unlikely event that a departure is cancelled, every passenger who has paid either a deposit or full payment will receive a credit of EUR 100 per person if they transfer to another 2019 Supplier Tour.
BOOKINGS and DEPOSIT
All bookings must be made in writing. In order to get confirmation of booking, booking form has to be filled in. All additional changes must also be made in writing and marked clearly on the original booking form where original booking was made. Your booking will be confirmed immediately in most cases. A deposit of EUR 200 per person must be received 7 days after confirmation the latest, at which time an invoice will be issued showing deposit received. The balance is due 30 days prior to tour departure. If deposit is not received, the booking will be assumed cancelled. For late bookings (less than 30 days prior to departure), full payment is required at the time of booking.
Upon receipt of the booking form (filled in with all necessary information), we will send you our written confirmation. With written confirmation we guarantee all services as per our program.
AMENDMENTS of BOOKING
Amendments of bookings will be made only after reconfirmed booking in writing.
Since we are land operator and do not provide airfare tickets, we do not cover any refunds for missed flights and subsequently late start/no start of the tour. All additional costs have to be settled on the spot by passengers. We recommend that in case of delay clients call the emergency phone number which is in the travel documents.
Tour participants should check with the consulates and local health boards for the latest health requirements. No medical expenses will be covered for illnesses that occur prior to arrival or on the tour.
SPECIAL NEEDS TRAVELLERS
Any disability requiring special attention must be reported at the time of booking. We will make reasonable efforts to accommodate the special needs of disabled participants; however we are not responsible for any denial of services by carriers. Hotels, restaurants, motor coaches, mini buses, vans and cars are not equipped with wheelchair ramps. We cannot provide individual assistance to a tour member for walking, dining, getting on/off transportation vehicles, or other personal needs. Travellers who need assistance must be accompanied by a qualified and physically able companion.
YOUNG TOUR PARTICIPANTS
Tour participants under 18 years must be accompanied by an adult. On escorted tours we do not recommend children under the age of 8.
Program prices are per person, based on two persons sharing a room. Single room supplements and triple room reductions are listed where applicable. For the motor coach tours transfers are provided complimentary only from Dubrovnik and Zagreb airports to hotel and v.v. by motor coach or private vehicle, only on the first and the last day of the tour, as per the itinerary, under the condition that accurate transfer information is provided. Pre-stay and post-stay transfers are not included in the tour rate, but can be arranged on request. Our cruise does not include complimentary transfers, but can be arranged on request.
The hotels classified in the Supplier’s brochure are based on local classifications, which vary from country to country. Hotels listed in this brochure will be used on almost all departures. If changes become necessary for any reason, substitute hotels will be similar to those in the brochure. While every effort is made to reserve twin bedded rooms, it may happen that a hotel provides some double bedded rooms instead. If such thing happens, double bedded rooms will be allocated to couples. Triple share rooms are generally based on an extra rollaway bed, which is not always suitable for adults. Please note that standard policy is that hotel rooms are available for check-in after 13:00. Early check-in needs to be advised in advance. Also, please note that Supplier cannot guarantee that early check-in will be free of charge, since the standard policy is that early check-in requires a pre-night to be booked and paid for.
During national holidays certain facilities (museums, restaurants, sightseeing tours and shopping) may be limited or unavailable. Alternatives will be offered whenever possible.
Porterage is not included in program price. No responsibility is accepted for loss or damage to baggage or passenger’s belongings.
All lost luggage on connecting flights are not responsibility of land operator. We do not guarantee that the luggage will be found and delivered to assigned hotel. We will provide assistance on the spot (through our tour director and local offices) that will help the passenger communicate with airline company.
No responsibility is accepted for loss of or damage to travel documents or any of passenger’s belongings.
PASSPORTS AND VISAS
A valid passport is required for all tour participants. All passengers, regardless of the passport they hold, should check with the appropriate consulates to determine if any visas are needed. Securing any needed visas is the responsibility of the tour participant.
REFUNDS FOR UNUSED SERVICES
No refunds will be made for unused services once travel arrangements have commenced, especially in the cases where passengers are unable to travel due to invalid travel documents (passports, visas), unused portion of services which are included in tour price and program, unused transfer services. In case that client cannot find the arrival transfer/driver at Dubrovnik or Zagreb airports, they have to call emergency contact number in the travel documents. Any complaint while traveling should be made immediately to local representatives (hotel management, tour director…). All complaints will be accepted in written the latest 1 month after the tour ends. After this date no complaints will be accepted.
CHANGES TO ITINERARIES
If necessary, for any reason beyond Supplier control, Supplier can amend or cancel any of the arrangements for particular itinerary. Should insufficient numbers book the tour Supplier can close the departure.
Supplier reserves the right to change or modify a reservation in case of circumstances caused by conditions beyond its control that cannot be predicted, avoided or rectified. Booked accommodation can be substituted only by an accommodation unit of the same or higher category and at the price confirmed during booking, provided that customer is notified ahead of time.
GROUP BOOKING ON SCHEDULE TOURS
The most efficient, economical and profitable way to operate your group tour is to book into one of our schedule departures. Our buying power will immediately be to your benefit, and our itineraries are tested and proven to be the best combination of touring, city stays and leisure time. Our escorts are the best and have worked with us for many years. Our motor coaches are the finest.
BLOCK SPACE EARLY
Supplier will block space for your group on our published itineraries, subject to availability. With less than 35 paying passengers, your group will travel with other Supplier passengers. With 35 or more paying passengers, you may have the exclusive use of the motor coach and tour conductor. If you have planned for exclusive use and the number of passengers falls below the minimum of 35 passengers required, Supplier reserves the right to book additional passengers to the party. To guarantee exclusive occupancy for groups numbering less than the minimum of 35 passengers, EUR 150 may be paid for each seat. If your group number falls to 21 passengers or less, the supplement for exclusive use of motor coach and tour director is EUR 200 per person. It is not possible to have exclusive motor coach and tour conductor for less than 15 paying passengers. Selecting a schedule date virtually guarantees that your group will travel despite the number of passengers you book. If you wish, you may (with 35 passengers) pick up any date and we will obtain space for you.
At the time of booking, a fully refundable deposit of EUR 1.000 for exclusive use or EUR 500 for non-exclusive use is required. Additional deposits of EUR 100 per person are required, as each member is booked.
The review date is 90 days prior to departure and any space not under deposit will revert back to Supplier.
ROOMING LIST DUE DATE
The rooming list due date is approximately 60 days prior to departure. This is the latest date space may be released without forfeiture of deposit. It is extremely important that on or before the rooming list due date you contact us and advise the names of passengers booked to date. If all space has not been sold, your options will be as follows: Provide us with names and continue to book on space available basis. Provide us with the names booked to date.
If you wish to hold unsold space, at your own risk you decide on the total number of seats you expect to fill. We will hold this space for you on receipt of your guarantee of EUR 200 per seat for any unsold seats. This is non-refundable.
Final payment is due 30 days prior to departure.
FREE LAND TOUR
Supplier provides 1 free in twin accommodations for each 20 paying passengers.
If your own tour escort accompanies the group, it should be understood that the Suppler escort is in complete charge for the portion of the trip operated by Supplier. He/she will most happily work and confer with your tour escort, but announcements to the group and decision making must be left to the Supplier tour escort. Please understand that this cooperation is necessary only to avoid conflicting information given to tour members, which could interfere with the tour. It should also be noted that the Suppler tour escort couldn’t make alterations or deviations to the itinerary at the request of your group escort.
All cancellations must be made in writing. The following scale of charges will apply when notice of cancellation of the passenger is given after the booking is confirmed:
30+ days prior – Full deposit 200 EUR or 10% of the total
29 – 22 days prior – 35% of the total
21 – 15 days prior – 60% of the total
14 – 8 days prior – 80% of the total
7 – 0 days prior – 100% of the total
Product Code: ZAGTOATLASDAT102